This contract defines the conditions of psychotherapeutic work between the psychologist and the client (adult, child, couple, or family).

The goals of therapy include:

• Improving the client’s psychological well-being
• Increasing self-awareness and emotional understanding
• Exploring unconscious processes, emotional conflicts, and behavioral patterns

Within the therapeutic relationship, the following are prohibited:

• Gifts
• Personal, romantic, or friendship-based relationships
• Meetings outside therapy sessions
• Contact through social media (adding each other as friends, personal messaging, etc.), unless explicitly agreed upon as an exception

Text-Based Consultation

Duration: 60 minutes.

• A threat to the life or health of the client or other individuals
• Abuse or violence involving a child or legally incapacitated person
• Requests from courts or law enforcement authorities (within the limits of applicable law)

Upon request, the client may receive information about what data is collected and how it is stored.

• Creating a safe, supportive, and accepting therapeutic environment
• Following professional ethical standards
• Providing information about the therapeutic process (in an age-appropriate and adapted form when working with children)
• Maintaining professional documentation and records
• Informing the client about the methods being used and the limits of professional competence
• Referring the client to another specialist when necessary (psychiatrist, neurologist, physician, or other healthcare professional)
• The psychologist does not provide emergency psychiatric or medical assistance.

• Maintaining regular attendance of sessions
• Providing at least 24 hours’ notice for cancellations (otherwise the session is charged in full)
• For child therapy: parents are responsible for ensuring attendance and participating in the process when necessary
• Client lateness does not affect the session fee (the session is paid in full regardless of shortened time due to lateness)
• The client may contact the psychologist regarding organizational matters (cancellations, rescheduling, scheduling clarification) on weekdays from 09:00 to 21:00 Moscow time

The client agrees to inform the psychologist about:

• relevant health conditions
• use of psychotropic medication
• suicidal thoughts or intentions
• psychiatric recommendations or prescribed treatment plans

• Payment must be made at least 24 hours before the session (via bank transfer)
• If the client misses a session without advance notice, the prepayment is non-refundable
• If the session is canceled on the psychologist’s side, the prepayment is either transferred to the next session or refunded to the client

• Parents or legal guardians sign informed consent for therapy
• The first 1–2 sessions are conducted with a parent in order to collect background information and developmental history
• The psychologist may recommend parallel parent consultations alongside the child’s therapy
• The psychologist works in the best interests of the child, rather than in the interests of the parents alone
• The psychologist does not provide detailed reports about topics discussed during sessions if doing so would violate the child’s trust and therapeutic confidentiality

The client may discontinue therapy after discussing this decision during a session.

A final closing session is recommended whenever possible.

The psychologist reserves the right to terminate the therapeutic process if:

• The client repeatedly violates therapeutic boundaries (aggression, threats, abusive behavior)
• The therapy proves ineffective (alternative forms of support or referrals may be suggested)
• Outstanding payment debt arises for completed sessions or services
• There are repeated late arrivals, cancellations, or rescheduling requests from the client’s side